Shipping

Shipping

Prepared with care

Every Plumimi order is checked and packed before dispatch. Because our Soft Collectibles are handmade in small batches, please allow 5–10 business days after payment confirmation for preparation.

Order preparation5–10 business days

Tracked deliveryBegins after dispatch

Where we ship

We currently ship to 39 countries and regions. Tracked shipping rates and any free-shipping eligibility are shown at checkout after you choose your destination. If a country is not available at checkout, we cannot ship there yet.

Delivery after dispatch

These practical estimates are based on tracked, battery-compatible services and include a small buffer for normal carrier variation. They are estimates rather than guaranteed delivery dates.

Current estimated tracked delivery times
Destination Business days after dispatch
United Kingdom5–8
United States7–12
Canada7–10
Australia7–12*
Japan7–10
South Korea7–12
Singapore7–10
Hong Kong4–8
Macao5–9
Switzerland8–12
New Zealand8–14
United Arab Emirates8–14
France5–8
Germany6–10
Belgium, Netherlands5–9
Italy, Spain7–11
Denmark, Sweden7–10
Austria, Poland8–12
Bulgaria, Croatia, Czech Republic, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Portugal, Romania, Slovakia, Slovenia8–14
Cyprus, Greece10–16

*Remote parts of Australia may take longer. Remote areas elsewhere, customs checks, severe weather, public holidays, or local carrier disruptions may also add time.

Tracking

We will send a tracking link when your order is dispatched. The first carrier update may take a little time to appear after the shipping label is created.

Taxes, duties, and customs

Checkout shows the amounts currently collected by Plumimi for your destination. Any tax or duty shown as included or prepaid is based on the market settings displayed at checkout. Local authorities or carriers may still request information or collect charges that were not included at checkout.

South Korea: a valid Personal Customs Clearance Code (PCCC), beginning with P and followed by 12 digits, is required at checkout. The recipient name and phone number must match the details registered to that code.

Address accuracy

Please check your shipping address before ordering. We may not be able to change it once preparation or carrier handoff has begun. Preparation and delivery windows are estimates rather than guarantees.